Jira tracks issues, which can be bugs, feature requests, or any other tasks you want to track.

Each issue has a variety of associated information including:

  • the issue type
  • a summary
  • a description of the issue
  • the project which the issue belongs to
  • components within a project which are associated with this issue
  • versions of the project which are affected by this issue
  • versions of the project which will resolve the issue
  • the environment in which it occurs
  • a priority for being fixed
  • an assigned developer to work on the task
  • a reporter - the user who entered the issue into the system
  • the current status of the issue
  • a full history log of all field changes that have occurred
  • a comment trail added by users
  • if the issue is resolved - the resolution

Issue Types

Jira can be used to track many different types of issues. The currently defined issue types are listed below. In addition, you can add more in the administration section.

For Regular Issues
Test
Represents a Test
Test Set
Represents a Test Set
Test Execution
Represents a Test Execution
Pre-Condition
Represents a Pre-Condition
Test Plan
Represents a Test Plan
zephyr.issuetype.testcase
zephyr.issuetype.testcase.desc
Feature
Features describe work items that are too big to fit into one iteration but are small enough to fit into one release or Program Increment.
New Onboard
Spike Story
Effort
Subtask
Change Request
Change Request for ADDL
Action Item
Portfolio Epic
Portfolio Epic
Artifact Type
Task
A task that needs to be done.
Support
Support Request Category
Content Request
Content Request
Decision
A conclusion or resolution reached after consideration
Security Bug
Bugs reported by Whitehat or Nexus
Vendor Image Upload Request with Approvals
Vendor Image Upload Request with Approvals. This is for the pull, scan and push to Artifactory Jira workflow.
CRDC Data Onboard
CRDC Data Onboard
Testing_Workflow
Release Package
Release Package
Milestone
Milestone
Capability
AzDF/Synapse Deployments
AzDF/Synapse Deployments
Access
For new system accounts or passwords. Created by JIRA Service Desk.
OKR Objective
IT Help
For general IT problems and questions. Created by JIRA Service Desk.
Research
Research Work Item
SAFe Epic
SAFe container for a significant Solution development initiative
Upload
Upload
Migration Request
Migration Request
Idea
OKR
OKR
Gap
Gap
Requirement
Requirement
Data Request
Data Request
Charter
Service Request with Approvals
For requests that require approval. Created by JIRA Service Desk
Release
Issue type to track Software Releases
User Story
PI Objective
SAFe Standard - Program Increment Objective
Problem
Track underlying causes of incidents. Created by JIRA Service Desk.
IOC
This is where we keep IOCs
Change
For system upgrades or alterations. Created by JIRA Service Desk.
JWH Data Onboarding Story Flow
Initial Data Onboarding Story Flow
KPCC Deployment
KPCC Deployment
Deployment
Deployment
Program Epic
Program Epic
SAFe Capability
A higher-level solution behavior that typically spans multiple ARTs.
SAFe Feature
A service that fulfills a stakeholder need.
Service Request
Created by JIRA Service Desk.
Product
Product
Incident
For system outages or incidents. Created by JIRA Service Desk.
Test Case Template
Test Case Template (TestFLO Plugin)
Fault
Track system outages or incidents. Created by JIRA Service Desk.
Purchase
Track items that need to be bought. Created by JIRA Service Desk.
OKR Key Result
ScopeDetailing
SVT Task
Use when SVT is required
Capability Enabler
SAFe enabler at the Capability Level
Epic Enabler
SAFe enabler at the Epic Level
Batch
Batch
Small Enhancements
Small Enhancements
Squad Task
Testnone
Testnone
TapAP Special Update
TapAP Special Update
Kanban Story
User Story issues which are used in KP Insight projects which support both Scrum and Kanban boards.
Report Request
New Report Requirement
Epic Process Enabler
Epic Testing Enabler
Track the End to End Scenarios across Features & Capabilities.
Small Enhancement Testing Story
Small Enhancement Testing Story
Regulatory Requirement
Regulatory Requirement
Ad-Hoc Request
Ad-Hoc Request
Request
Request
Production Intake
Production Intake
Deployment Request
Product level issue
Deployment Package
Story level issue
Alert
Alert
Enabler
Approval
Approval
Insight
Capability Gap
Capability Gap
Deliverable
Deliverable
BotDeployment
BotDeployment
Design
Design
Regulatory Section
Regulatory Section
Regulatory Gap
Regulatory Gap
DB Package
DB Package
Change Task
Initiative
Initiatives represent large blocks of work that would not fit in one release or Program Increment. These portfolio items must be split into features to be scheduled for release
Groom
Bug
A problem which impairs or prevents the functions of the product.
Risk
Defect Fixed By
Defect Fixed By
Testing Story
Testing Story
Issue
Issues tracked by Operations Team. Once analyzed, these can be re-categorized to a Bug, Improvement etc.
KP Feature
KP Initiative
KP Portfolio Initiative
Enhancement
Enhancement
Accomplishments
Accomplishments
Dependencies
Dependencies
Child Story
Child Story
Intake
Intake
Technical Story
Spike
Technical Requirement
Functional User Story
Functional User Story
Technical Epic
Technical Epic
New Feature
A new feature of the product, which has yet to be developed.
Improvement
An improvement or enhancement to an existing feature or task.
NDStory
Template
Issue Type for Templates
Checklist
This issue type is used to track Readiness of a Squad to go to Production. The Checklist items are as defined in the "DoD"
Factory Story
Factory Story
Data Source
Issue type for sources of data for collection
Translation Request
Translation Request
Admin Task
CRQ
Client Engagement
Epic
Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down.
Story
Created by Jira Software - do not edit or delete. Issue type for a user story.
Defect
Defects occur when the application does not conform to the requirement specification.
C2C Automation Idea
Click to Cloud Orchestration and Automation Idea or improvement
C2C O&A Story
Click to Cloud Orchestration and Automation Story for collection of related tasks
C2C New Service
Click to Cloud New Service, Catalog item or custom catalog
Gate
A Gate review of an application
C2C O&A Bug
Click to Cloud Orchestration and Automation Bug
For Sub-Task Issues
Design Review
Sub Test Execution
Represents a Sub Test Execution
Dependency
Report Status
Supports executive reporting
C2C Defect
Click to Cloud Subtask for tracking defects and bugs
Exception
Ticket to Records any Exception and related approvals
Technical task
Created by JIRA Agile - do not edit or delete. Issue type for a technical task.
Kanban Sub-task
Sub-task issues for Kanban User Stories. Used in KP Insight projects which support both Scrum and Kanban boards.
Roadmap
Bugs
Bugs
RAID
Risks, Action Items, Issues, Decisions
Sub-Template
Sub-Issue Type for Templates
Manual Test Execution
Tasks to capture Manual Test Execution results for the Story/Task
C2C Sub Task
Click to Cloud Sub Task
Sub-task
The sub-task of the issue
Test Case
Test Case (TestFLO Plugin)
Change Log
Captures changes to be used in a change log

Priority Levels

An issue has a priority level which indicates its importance. The currently defined priorities are listed below. In addition, you can add more priority levels in the administration section.

Blocker
Blocks development and/or testing work, production could not run.
Critical
Crashes, loss of data, severe memory leak.
Highest
This problem will block progress.
High
Serious problem that could block progress.
Medium
Has the potential to affect progress.
Low
Minor problem or easily worked around.
Lowest
Trivial problem with little or no impact on progress.
Minor
Minor loss of function, or other problem where easy workaround is present.
Expedite
This issue is being expedited by management
1 - Critical
Critical
4 - Low
Low
Blocking
This issue is blocking efforts
2 - High
High
3 - Moderate
Moderate
AYEC
This issue has low priority and should be done At Your Earliest Convenience
None
This issue has no Priority set or is unknown at this time
Fast Track
This issue being fast tracked through the promotion process due to urgency need
Major
Major loss of function.
Unassigned
Created by JIM during import process
BAU
Business as Usual
P1 - Critical
This problem will block progress.
P2 - High
Serious problem that could block progress.
P3 - Medium
Has the potential to affect progress.
P4 - Low
Minor problem or easily worked around.
Trivial
Cosmetic problem like misspelt words or misaligned text.
3 - Medium
Has the potential to affect progress.
High / Issue with workaround
High / Issue with workaround
Work Stoppage
Work Stoppage
Low / Enhancement Request
Low / Enhancement Request
Not Required
Not Required
0 - Blocker
0 - Blocker
4 - 4 - Low
Created by JIM during import process
Not Determined

Statuses

Status Categories

Helps identify where an issue is in its lifecycle.
Issues move from To Do to In Progress when work starts on them, and later move to Done when all work is complete.

Done

Represents anything for which work has been completed

In Progress

Represents anything in the process of being worked on

No Category

A category is yet to be set for this status

To Do

Represents anything new

Issue Statuses

Each issue has a status, which indicates the stage of the issue. In the default workflow, issues start as being Open, progressing to In Progress, Resolved and then Closed. Other workflows may have other status transitions.

New
Open
The issue is open and ready for the assignee to start work on it.
Reopened
This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.
Assigned
Resolved
A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.
Closed
The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.
Draft
In Progress
Published
Accepted
Archived
Rejected
Funnel
This status is managed internally by Jira Software
In Review
Done
Backlog
Analysis
Rollback
"(red)"
Approved
Portfolio Backlog
This status is managed internally by Jira Software
Implementation
This status is managed internally by JIRA Software
1 - Backlog
2 - Defined
3 - In Progress
4 - QA
5 - Done
6 - Accepted
Defined
This status is managed internally by JIRA Software
Program Backlog
This status is managed internally by JIRA Software
To Do
QA
Demo
Selected for Development
Awaiting approval
This was auto-generated by JIRA Service Desk during workflow import
Awaiting implementation
This was auto-generated by JIRA Service Desk during workflow import
Declined
Waiting for support
(greenyellow)
Waiting for customer
(lightcyan)
Blocked
Story is blocked
DTM Publish
This status is managed internally by JIRA Software
Business Q
This status is managed internally by JIRA Software
External Work
This status is managed internally by JIRA Software
Validation
This status is managed internally by JIRA Software
Design Approved
This status is managed internally by JIRA Software
Ready for the Team
This status is managed internally by JIRA Software
Content Entry
This status is managed internally by JIRA Software
Peer Review
Deployment
This status is managed internally by JIRA Software
Complete
Completed
BTS Testing
This status is managed internally by JIRA Software
Issue Resolution
This status is managed internally by JIRA Software
Ready for Entry
This status is managed internally by JIRA Software
Content Approved
Work In Progress
Pending
This was auto-generated by JIRA Service Desk during workflow import
On Hold
This status is managed internally by JIRA Software
Cancelled
Canceled
This was auto-generated by JIRA Service Desk during workflow import
Under investigation
This was auto-generated by JIRA Service Desk during workflow import
Under Review
Planning
This status is managed internally by Jira Software
Awaiting CAB approval
This was auto-generated by JIRA Service Desk during workflow import
Implementing
This status is managed internally by Jira Software
Peer review / change manager approval
This was auto-generated by JIRA Service Desk during workflow import
Review
This status is managed internally by Jira Software
Waiting for Approval
Escalated
Deployed
Deployed
Discussion
This status is managed internally by JIRA Software
To-Demo
This status is managed internally by JIRA Software
Next Weeks priorities
This status is managed internally by JIRA Software
Next Week
This status is managed internally by JIRA Software
Ready for Dev
Ready for QA
Solution Design
This status is managed internally by JIRA Software
Quarterly Planning Estimation
This status is managed internally by JIRA Software
Epic Funnel
This status is managed internally by JIRA Software
Build and Test
This status is managed internally by JIRA Software
Solution design review design
This status is managed internally by JIRA Software
Vision And Scope
This status is managed internally by JIRA Software
Targeted
This status is managed internally by JIRA Software
Ready for Review
Risk Acceptance In Progress
Deferred
In-Progress
Review & revisions (UX, Access
This status is managed internally by JIRA Software
UX in progress
This status is managed internally by JIRA Software
UX Backlog
This status is managed internally by JIRA Software
Groomed
Dev Backlog
This status is managed internally by JIRA Software
To groom
This status is managed internally by JIRA Software
Validating on Staging - In Progress
Validating on Staging - Ready
Releasing
This status is managed internally by Jira Software
Deploying to Production - In Progress
Deploying to Production - Ready
Ready To Test
This status is managed internally by JIRA Software
Development
This status is managed internally by JIRA Software
Release Readiness Review
DoD met by squad
Approval for Pre-Prod
Approved for Prod
Released
Issue has been Released or Closed
UX review
This status is managed internally by JIRA Software
All work complete
This status is managed internally by JIRA Software
In QA
QA Ready
Blocked in QA
Blocked in QA
4-In DEV
6-In QA
Dev-WIP
3-Peer Review
Dev Done
QA in Progress
1-PO/PM Review & Approval
Review & Approval by Prod Mgr
QA Done
Blocked in DEV
Blocked in DEV
4-QA (Ready for QA)
This status is managed internally by JIRA Software
In Test
In Development
Reviewing
Reviewing
Retired
Stories that are no longer needed.
Testing
This status is managed internally by JIRA Software
In Promotion
Service Enablement
In BCS
Issue is in the BCS process with IBM
Need More Info
This status is managed internally by JIRA Software
Acceptance
This status is managed internally by JIRA Software
PROD Ready
This status is managed internally by JIRA Software
Selected for DEV
This status is managed internally by JIRA Software
No Action
Rejected - Will Not Address - No Action Will Be Taken
Test
This status is managed internally by JIRA Software
Blocked/On-Hold
This status is managed internally by JIRA Software
QA SVT Done - 7
Elaborating
Requirements track and UX teams are fleshing in the story
Ready
Inbox
This status is managed internally by JIRA Software
Won't Do
This status is managed internally by JIRA Software
QA SVT Done
Cancelled/Combined
Closed or Withdrawn
HPS/KP Determined this issue is no longer needed.
UAT Ready
UAT in Progress
UAT Blocked
Dev Accepted
Evaluation
Returned
Fail
Pass
Test Passed
QA Complete
Define
This status is managed internally by JIRA Software
Measure
This status is managed internally by JIRA Software
Implement
This status is managed internally by JIRA Software
Analyze
Control
This status is managed internally by JIRA Software
TAPA_Track
Send to Tools Automation backlog for development
Discovery
Refine
Ready to Code
Sprint To Do
In Design
Code
0-DRAFT
This status is managed internally by JIRA Software
1-In Progress
2-APPROVED and ready for DEV
This status is managed internally by JIRA Software
1-Requirements in Progress
This status is managed internally by JIRA Software
3-DEV WIP
This status is managed internally by JIRA Software
5-QA WIP
This status is managed internally by JIRA Software
6-UAT (Ready for UAT)
This status is managed internally by JIRA Software
7-UAT WIP
This status is managed internally by JIRA Software
8-UAT Complete
This status is managed internally by JIRA Software
9-Ready to Deploy
This status is managed internally by JIRA Software
10-Deployed to Production
This status is managed internally by JIRA Software
X-Blocked
This status is managed internally by JIRA Software
X-Canceled
X-Deferred
1.5-AWAITING APPROVAL
1-Analysis
2-Not Reproducible
3-As Designed
5-Ready For QA
7-Ready For UAT
8-In UAT
9-Testing Complete
Selected
OPS WIP
In Prod
This status is managed internally by Jira Software
Release
This status is managed internally by JIRA Software
Intake
Icebox
This status is managed internally by JIRA Software
Release Entrance
Release entrance meeting between KP and HPS
In Dev
SIT in progress
UAT Entrance
UAT entrance meeting between KP and HPS
Release Readiness
Released To Production
Released To Production
Final UAT in Progress
UAT continues post Checkpoint gate.
PROD CRQ Ready
Dev Testing
This status is managed internally by Jira Software
Waiting on Customer
This status is managed internally by JIRA Software
Deployed in QA
Deployed to SIT
Deployed to System Integration Testing
In UAT
This status is managed internally by JIRA Software
Ready for Sign-off
Not Started
Abandon
Done Done
New request
This status is managed internally by JIRA Software
Review in progress
This status is managed internally by JIRA Software
Will Not Fix
This status is managed internally by JIRA Software
Governance
This status is managed internally by JIRA Software
Waiting on Vendor
This status is managed internally by JIRA Software
Waiting on KPIT
This status is managed internally by JIRA Software
Waiting
Enhancement request
This status is managed internally by JIRA Software
Descoped
UAT
System Testing
Groom
In Backlog Grooming
Grooming
Withdrawn
Validate
Sprint Demo
This status is managed internally by JIRA Software
Review (Owner)
This status is managed internally by JIRA Software
2-Under Review
3-Approved
4-Denied
1-Complete
10-Ready to Deploy
11-Deployed to Production
1-Ready
2-In Progress
3-Complete
1-Open
3-Closed
4-Closed Incomplete
4-Resolved/Mitigated
5-Realized
4-Complete
Ready for Release
This status is managed internally by JIRA Software
Failed Testing
In QA SVT
In PROD SVT
Analyse
This is spelled incorrectly and should be consolidated with 10264
Requirement Gathering
Gather requirements to define work effort
Pending Release
Pending release to QA
Out Of Scope
Fix In-progress
Retest
Fixed
4-Ready for QA
This status is managed internally by JIRA Software
PO Approval 1
PO Approval 1
PO Approval 2
PO Approval 2
Deprioritized
This status is managed internally by JIRA Software
1-Requirements Gathering
This status is managed internally by JIRA Software
2-Sprint Planning
This status is managed internally by JIRA Software
6-Ready for PROD
This status is managed internally by JIRA Software
WIP
To be scheduled
Not Tested
Code Review
Solution is under review for transition out of Development.
Evaluate
Will Not Do
This status is managed internally by JIRA Software
On-hold
In Leadership Review
In Stakeholder Review
Approved with Changes
4. QA
3C ID AIO
This status is managed internally by JIRA Software
4C ID AIO
This status is managed internally by JIRA Software
4C RACI
This status is managed internally by JIRA Software
4C Schedule 4C
This status is managed internally by JIRA Software
4C Execute
This status is managed internally by JIRA Software
4C Validate
This status is managed internally by JIRA Software
4C Done
This status is managed internally by JIRA Software
Complete RACI
This status is managed internally by JIRA Software
3C Dev RACI
This status is managed internally by JIRA Software
3C RACI
This status is managed internally by JIRA Software
3C SOW
This status is managed internally by JIRA Software
3C Scheduling
This status is managed internally by JIRA Software
3C Execute
This status is managed internally by JIRA Software
3C Validate
This status is managed internally by JIRA Software
3C Complete
This status is managed internally by JIRA Software
4C Data
This status is managed internally by JIRA Software
4C Scheduling
This status is managed internally by JIRA Software
4C Workshop
This status is managed internally by JIRA Software
4C SOW
This status is managed internally by JIRA Software
1C AIO
This status is managed internally by JIRA Software
1C RACI
This status is managed internally by JIRA Software
1C SOW
This status is managed internally by JIRA Software
1C Survey
This status is managed internally by JIRA Software
1C Schedule
This status is managed internally by JIRA Software
1C Scheduling
This status is managed internally by JIRA Software
Create CHG
This status is managed internally by JIRA Software
1C Execute
This status is managed internally by JIRA Software
1C Validate
This status is managed internally by JIRA Software
1C Complete
This status is managed internally by JIRA Software
UAT Complete
BVT Ready
BVT In Progress
Performance Ready
Performance Blocked
BVT Blocked
Performance In Progress
PROD In Progress
First OCC Ready
SOW Approval
This status is managed internally by JIRA Software
Ready for Integration
Req Gathering
Refinement
UAT Testing
This status is managed internally by JIRA Software
Sign Off
Not a Candidate
Funding Request
PO Review
4C CHG
This status is managed internally by JIRA Software
3C CHG
This status is managed internally by JIRA Software
1C CHG
This status is managed internally by JIRA Software
Attestation
SBAR
Review/Demo
This status is managed internally by JIRA Software
Customer Review
This status is managed internally by JIRA Software
Accepted / Closed
This status is managed internally by JIRA Software
Team Backlog
This status is managed internally by JIRA Software
PO Acceptance
Ready to Work
This status is managed internally by JIRA Software
Integration Kick-off
Architecture Review
This status is managed internally by JIRA Software
Migrate Ready
This status is managed internally by Jira Software
In Analysis
This status is managed internally by Jira Software
Todo
Analysis & Design
IN QA TESTING
This status is managed internally by Jira Software
TESTING COMPLETE
This status is managed internally by Jira Software
READY FOR DEPLOY
This status is managed internally by Jira Software
Sprint Backlog
This status is managed internally by Jira Software
ADA Review
QA In Progress - 2
Engineering Review
This status is managed internally by Jira Software
Design
This status is managed internally by Jira Software
3-Service Review
4-Editorial Review
DEV Blocked
This status is managed internally by Jira Software
Ready in kptest
This status is managed internally by Jira Software
Ready in ICS-UAT
This status is managed internally by Jira Software
Testing Passed
This status is managed internally by Jira Software
Failed UAT Testing
This status is managed internally by Jira Software
PO Approval
This may be associated with a custom hidden workflow.
Approved for PROD deploy
This status is managed internally by Jira Software
Approved for UAT
This status is managed internally by Jira Software
Passed in UAT
This status is managed internally by Jira Software
Blocked/ OnHold
This status is managed internally by Jira Software
Ready for SIT Deploy
This status is managed internally by Jira Software
READY FOR QA DEPLOY
This status is managed internally by Jira Software
READY FOR PROD DEPLOY
This status is managed internally by Jira Software
Vendor To Do
This status is managed internally by Jira Software
Vendor Follow-up
This status is managed internally by Jira Software
Developing
Finalized
Spike/Research Analysis
Prep for Arch Reviews
In Arch Reviews
Prep for UAT
Ready for PROD
Done/Accepted
Rel in Prod
Release Backlog
Validation by Client
This may be associated with a custom hidden workflow.
Definition in Progress
Ready for Development
Ready For Testing
This status is managed internally by JIRA Software
Intake Analysis
Ready for Definition
Ready for Deployment
Testing in Progress
This status is managed internally by Jira Software
In Testing
This status is managed internally by Jira Software
Deployed to Prod
(green)
Do Not Use
Discover
Develop
Design Review
Issue is in Design review
MFI for Review
Pending Approval
Inegrate and Test
This status is managed internally by Jira Software
Build
This status is managed internally by Jira Software
Integrate and Teset
This status is managed internally by Jira Software
Validated
Open Risk
This status is managed internally by Jira Software
Contacted
Testing/Go-Live Prep
Deployment/Ticket Complete
Dev
Stage
This status is managed internally by Jira Software
VENDOR TO IMPLEMENT
This status is managed internally by Jira Software
Dev Ready
Submitted
Discovering
Measuring
Future Work
Work to be committed in the future
WILL NOT IMPLEMENT
This status is managed internally by Jira Software
Verified
This status is managed internally by Jira Software
QA TESTING IN PROGRESS
This status is managed internally by Jira Software
SIT TESTING IN PROGRESS
This status is managed internally by Jira Software
SIT TESTING COMPLETE
This status is managed internally by Jira Software
QA TESTING COMPLETE
This status is managed internally by Jira Software
Incoming
Digital Alignment - Assess Alternatives
Partner Alignment
Delivered
Cloned to Demand Management
Handed Off
Planning Defining
This status is managed internally by Jira Software
UX Sprints
This status is managed internally by Jira Software
Dev Sprints
This status is managed internally by Jira Software
SIT DEPLOYED
This status is managed internally by Jira Software
Product Review
Estimating
Estimate Complete
Triage
CODE REVIEW COMPLETE
This status is managed internally by Jira Software
Unit Testing
UNIT TESTING COMPLETE
This status is managed internally by Jira Software
Code & Unit Test Review
This status is managed internally by Jira Software
Ready for Code/Unit Test Review
This status is managed internally by Jira Software
Design Complete
IN WORK QUEUE
This status is managed internally by Jira Software
Passed QA
In Regression Test
Requirements
Status
This status is managed internally by Jira Software
Defer
Delivery in Progress
Waiting For Response
This status is managed internally by Jira Software
Temp
This status is managed internally by Jira Software
Approved for Deployment
Deployed to PRE-PROD
Acceptance Criteria Not Met
Ready for Test
In Progress / Development
This status is managed internally by Jira Software
Testing/Review
This status is managed internally by Jira Software
SIT
System Integration Testing
IN SIT TESTING
This status is managed internally by Jira Software
Requirements Gathering
This status is managed internally by Jira Software
Active
Dev Complete
This status is managed internally by Jira Software
Ready for Parallel Testing
Ready for SIT
Ready for UAT
This status is managed internally by Jira Software
Removed
Allocated For Fix
NPSA Validation
This status is managed internally by Jira Software
Load into HEP
This status is managed internally by Jira Software
RUW Validation
This status is managed internally by Jira Software
CR & MCR
This status is managed internally by Jira Software
SFRT
This status is managed internally by Jira Software
NPSA Processing
This status is managed internally by Jira Software
Data Available
Discussion Needed
This status is managed internally by Jira Software
Ready to Start
Approved, But Not Assigned
Signed-off
This status is managed internally by Jira Software
Ready for DSD
This status is managed internally by Jira Software
Release Management
This status is managed internally by Jira Software
Pre-Work
This status is managed internally by Jira Software
Soft Go Live
This status is managed internally by Jira Software
UAT Soft GoLive
This status is managed internally by Jira Software
Info
This status is managed internally by Jira Software
Pending Priority
Waiting for a review
Move Forward
Pending SNOW
Issue is pending SNOW SelfDev team to release to QA
Ready for PO Review
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Create Regional DRI
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Get Server Access
To get server access – we need to add group membership to users.allow file. Please get the current server user.allow group membership. Please contact @Padma Kolli, If you need the current server details. Please get approval from JRM Role/Group owner. The Ownership will be available in JRM file here .  UNIX JRM V. 1.1.cs.msds.kp.org.xlsx Submit ticket in this url (https://kp.service-now.com/sp?id=sc_cat_item_guide&sys_id=84fa2ec3dbdedc184e606a5b8a96199b) and select Unix and then select “Server JRM role update (users.allow)”
Get Root Access
Please get approval from michael.j.jenkins@kp.org Submit ticket in this url (https://kp.service-now.com/sp?id=sc_cat_item_guide&sys_id=84fa2ec3dbdedc184e606a5b8a96199b) and select Unix and then select “temp root”
Fix /Apps & /Logs
Contact IBM Unix build Engineer who shared the handover excel
Uninstall and Install a New Tomcat
-- As root disable default tomcat service systemctl status jws5-tomcat.service systemctl stop jws5-tomcat.service systemctl status jws5-tomcat.service systemctl disable jws5-tomcat.service systemctl status jws5-tomcat.service --As root remove default tomcat  cd /opt/rh rm -rf jws5 -- As iamspdev mount the share for jws packages pbrun su -c 'mount -t nfs 10.15.76.36:/workfs/Software /mnt -o nfsvers=3 -o nolock' cd /apps/jboss unzip /mnt/JWSTomcat/jws-5.6.0-application-server.zip unzip -o /mnt/JWSTomcat/jws-5.6.0-application-server-RHEL8-x86_64.zip unzip -o /mnt/JWSTomcat/jws-5.6.2-application-server.zip unzip -o /mnt/JWSTomcat/jws-5.6.2-application-server-RHEL8-x86_64.zip
Make sure iamspdev owns /apps
If you need different version of jws tomcat, please contact D K Murthy Krish.Murthy@kp.org
Validate Disk Space
Validate Disk Space, CPU config between old vs new Servers
NFS mount point ticket
NFS mount point ticket, please contact Padma.
Ready for Fix
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60 TESTING INITIATED
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70 DEMO & APPROVAL INITIATED
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To Dos-Backlog
https://sd.ads.kp.org/sd/browse/ADSTS-3946
Work In Progress-Delivery
https://sd.ads.kp.org/sd/browse/ADSTS-3923
Initiated
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Ready for Push To Prod
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Expose API (? days out)
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GitHub Team Approval
Revisions needed
IN REVISION
Staged in QA
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Staged in Arch
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Passed Due
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Deployed to HINT
Deployed to Regional
Refinement Complete
Refinement in Progress
Ready for App Integration
Active Backlog (R4D)
Project Intake
Stakeholder Review and Approval
Develop Project Artifacts
Publish Project Artifacts
Pre-Assessment
CCB Approval for Assessment
Assessment (SMG Analysis)
CCB Approval for Development
Consult
CR-PENDING MGR APPROVAL
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CR-PENDING DIR APPROVAL
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CR-PENDING GOVERNANCE APPROVAL
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CR-NOT STARTED
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REQ-IN PROCESS
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REQ-PLACEHOLDER
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CR-PLACEHOLDER
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Pending Artifacts
DEPLOYED TO DR
Deployed to All-NonProd
ON TRACK - EXTENDED
(purple)
Migration Support
Go/no-go
KP Configuration
Feature in Progress
Deployed to POC
Deployed to TST
Blocked/On Hold
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Dropped
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Prod Initial Load & Validation
Prod Incremental Load & Validation
PO Accepted, Closed
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Migrating
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Final Migration
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Resolutions

An issue can be resolved in many ways, only one of them being "Fixed". The defined resolutions are listed below. You can add more in the administration section.

Done
Work has been completed on this issue.
Declined
This issue was not approved.
Won't Do
This issue won't be actioned.
Duplicate
The problem is a duplicate of an existing issue.
Cannot Reproduce
All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.
Analyzing
Issue is in process of being analyzed for requirement gathering
Reviewing
Reviewing basic requirements for acceptance
Rejected
This issue was not approved.
Funnel
Intake Funnel for incoming requests
Pending Funding
Funding needs are being determined.
Development
Issue is being developed
QA Promotion
Issue is being promoted and tested in the QA Environment
Failed
Issue failed testing or bug found: C2COD Used Resolution
INT Promotion
Issue is being promoted and tested in the Integration Environment
Discovery
Issue is in Development Discovery for non standard or custom work
Code Review
Issue requires a code review
Retired
Retired Release
Partial Release
Issue has limited release visibility and may not have all GA options available
Closed
Issue is successfully released
Backlog
Issue is in O&A Backlog queue
Canceled
Issue was canceled
Pending Input
Issue is pending input and is blocked
Pending QA SVT
Issue is pending Service Validation in QA
Open
Open
Ready for Production
Issue is ready for Production release
In Production SVT
Issue is being validated in Production
Production Support
Issue is associated with Production Support
Passed
Issue has Passed the testing criteria
Out of Scope
Issue is out of scope
Initiating
Issue is being Initiated
Planning
Issue is in Planning Phase
Executing
Issue is in Execution Phase
Fixed
A fix for this issue is checked into the tree and tested.
Won't Fix
The problem described is an issue which will never be fixed.
Incomplete
The problem is not completely described.
Closed/Withdrawn
HPS or KP has determined this issue is no longer required.
Completed
Known Error
The problem has a documented root cause and a workaround.
Software failure
Deferred/Postponed
Deferred or Postponed
Configuration Change
Configuration Changes made to resolve the issue
Withdrawn
KP has determined this issue is no longer required.
Pending Resource
Used by C2COD
Working As Designed
Product is working as designed - used by KP.org DDO Operations
Hardware failure
Implemented
TEMLKPD: Deployment Successful
Partially Implemented
TEMLKPD: Deployment Partially Successful
Backed Out
TEMLKPD: Deployment Backed Out
Cancelled
TEMLKPD: Deployment Cancelled
Code Change
Code Change made to resolve the issue
Database
Database Change made to resolve the issue
Content
Content Change made to resolve the issue
Requirement
Requirement Change made to resolve the issue
Environment
Environment Change made to resolve the issue
Service Bounce
Service Bounced to resolve the issue
Test Data
Invalid Test case
External Interfaces
Defect/Bug resides in the external interface causing the system to perform erroneously
Code Deployment
Issue caused due to unexpected / unwarranted modification while code branches were being merged or conflict during code promotion
Design
Issue caused due to erroneous design of the underlying requirements
Defect Fixed
Defect Fixed, new defect found
Resolved, no fix needed
Withdrawn-Business Decision
Withdrawn-Cannot Reproduce
Withdrawn-Change Request
Withdrawn-Duplicate Defect
Withdrawn-No Longer Valid
Withdrawn-Training Issue
Withdrawn-Working as Designed
Withdrawn-User Error
Withdrawn–Consulting Provided
Certified
Not Certified
Waived
Exception
Self-Waived
Pending Requirements
LOE Pending
LOE Submitted
LOE Approved
Pending Solution Discussion
Scheduled
Converted
Cannot Replicate
Resolved
Work has been completed on this issue